Chapter 27
SUMMING UP
A journey of a thousand miles begins with a single step.
—LAO-TZU
What a journey we’ve had together!
Let’s take a walk down memory lane and figuratively flip through the pages of this book.
We began with the eight insights and came to understand why we need to “lead like it matters.” We moved on to personal mastery, understanding your own preferences and style, learning about building your Emotional Intelligence competencies, and being grounded in your own values, purpose, and vision.
Then we tackled interpersonal mastery. Becoming adept at the dialogue skills of deep listening, constructive feedback, and conflict management will give you the confidence to have the conversations that you need to have. We learned how increasing ...
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