CHAPTER 3 THE PROJECT STAGES: WHO DOES WHAT WHEN

Introduction

This chapter considers the need for a strategic framework, including a number of project stages, to help clients navigate their way through the process, particularly those commissioning a building for the first time. How clients efficiently move from the notion of commissioning a building to its successful handover and use are core to achieving the best project outcomes.

Over the years, and around the world, unwritten and informal ways of working have been replaced by more formal process maps or Plans of Work. This chapter looks at the similarity of these Plans of Work and how the stages are utilised to steer a design from its sketchy beginnings, through the client and stakeholder ...

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