Language and Tools for Efficiency and Effectiveness
Executive Summary
Chapter 8 clears up some of the most common misunderstandings and how these are caused because we assume what is meant and perceive situations, rather than fully understand them. Key points of this chapter are:
The language of the project environment is misunderstood and this creates errors.
Understanding some key terms helps focus the conversations and interactions.
Ensuring teams speak the same language leads to more effective communication.
Language gets insufficient thought and tools get too much focus in modern organizations. We benefit when we are clear about ...
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