CHAPTER 10

Leveraging Behavior as an Asset

Executive Summary

Chapter 10 explains why behavior is the most powerful force in project and other workplace environments, BOTH as a constructive and as a destructive influence. Key points of this chapter are:

  • There is no such thing as no behavior, you can’t “stay out of it.”

  • Politics are not always negative and collaboration is not always ideal.

  • Knowledge creations and innovation are totally dependent on the behavioral environment that project leaders and managers create (or tolerate).

You often hear people say, “I don’t play politics, I stay right out of it,” which is of course a political statement in itself. Humans are social creatures and the way we interact with each other is expressed through ...

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