This book could not have been written without applying the techniques it describes. That is, co-creation of new knowledge through conversations. During the two years this book was being developed, there have been many conversations with too many people to name individually and I am grateful to all who have engaged in these mutual learning interactions. Conversations with members of AuSKM, Melbourne KM Leadership Forum, SIKM Leaders, and The Organizational Zoo Ambassadors Network have been the stimulating fuel for knowledge co-creation throughout the development of this book.
Special thanks to the following contributors who invested time and effort to provide mini case studies to add richness to the insights to this book. Your ...
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