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Innovation Begins with You

A few years ago, I was facilitating a senior innovation workshop with the leadership team of a top manufacturing organization. The session’s stated purpose was to help senior leaders from different business units better collaborate so they could lead change and drive more growth. I was brought in to teach them new techniques they could use together to take their business into the future. I run these types of workshops all the time, and usually I’m fairly adept at putting everyone at ease and getting executives to talk, share, and laugh, even if they’re hesitant at first.

But this group was unlike any I’d had before. They simply would not talk. And it wasn’t as if they were uncomfortable with the silence. In fact, ...

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