CHAPTER 11

KAM

A Ladder to the Top

Overview

The KA manager role is senior, caring for a company’s most important customers.

Job openings for KA managers look for a palette of soft skills on top of work experience, education, and industry insight. Often, familiarity with the customers is requested.

The career progression of a KA manager is usually either continuing within the KAM department or moving within the commercial space; business development and commercial excellence are paths often taken.

A Good Career

The last step is to understand the career of a KA manager, from getting a job to moving on to other roles. The purposefulness of a role is often influenced by what the next career step is after that. The KA manager job can be a ...

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