PART ONE

Understanding Your Role as Manager

My greatest discovery by far in my career has been the generic role of leader, the role that is common in all working groups and organizations anywhere in the world.

At the heart of that role lie the three overlapping core responsibilities of any leader:

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This model needs to be set in the particular environment or field in which you are working – only you can do that.

As a business leader you need to know your particular line of business, as well as recognizing the need to develop the qualities of personality, character and skills to provide eight generic leadership functions: defining the task, planning, ...

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