Most people in the IT industry are familiar with the trite phrase “people, process, and technology.” There are manifold technology and process standards that enable the IT industry to impact society in profound ways. From government and defense, to medicine, to finance, and to entertainment, no realm of the human experience is unaffected by information technology.
Technology and processes, when properly designed, are based on logical principles, principles mostly unaffected by human emotions, such as commitment and loyalty, or even envy and greed—emotions that motivate human beings. Although technology is created by people and is supported by people for the benefit of human interests, the innate “people” component of technology development ...
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