Information technology (IT) is increasingly complex and changes quickly. Successful IT professionals constantly pursue technical training in order to keep up with technological change. They have to be smart, flexible, and committed. They value technology training because without it, they could not deliver the solutions business leaders need. The high pace of technological change, however, leaves little time for leadership development training. As a result, many IT professionals are promoted into leadership positions based on their technical performance, not on their leadership ability. An unintended consequence of this practice may be ineffective performance of IT teams.
Without leadership at the team level, IT and other business executives ...
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