CHAPTER TWO Managing Your IT Team
In leadership, Peter [Drucker]’s enormous contribution has been his insistence that leaders come in all shapes, sizes, races and genders, and that leadership is not some mysterious blend of charisma and luck. Rather, Peter has argued persuasively that leadership most commonly arises from a commitment to serve others rather than self…
—FREDERICK HARMON
CHAPTER TABLE OF CONTENTS
Even with the advanced functionality available in today’s hardware and software, it’s still the human factor that’s the biggest influence on how effectively technology is put to use in your environment. ...
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