IT Maintenance

PART VAssessing and Closing Processes

Assessing and Closing Processes in maintenance differ from those used in project management because maintenance typically never ends. Maintenance will end when the system is retired or replaced. The joy of celebrating success will be elusive for quite some time, because a look back to see if you met all your goals might be 5 or 10 years down the road.

Of course, you may be managing a project or large enhancement under the umbrella of your maintenance team. You can thus fall back on standard project management best practices, such as conducting lessons learned sessions, when closing out your project or large ...