2 >   Value All Your Resources

I was in India, visiting Kolkata to strengthen ties with my company’s textile suppliers there. It was my first experience making that kind of trip. I was wide-eyed and thrilled to be discovering new people and new places so far from home.

I took a car from the airport to my hotel on an undersized, ridiculously crowded road. Bicycles, goats, transport trucks, wooden wagons, and everything in between shared the narrow winding strip of pavement. At first the frequent horn honking seemed uncomfortably rude, until I started to see that it was an essential safety feature. The honking was not chaotic; it was expected communication meant to warn slower travelers on two wheels or two feet that they were about to be passed. ...

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