Interconnected Realities

7The Enterprise Metaverse

• Purpose: Using digitization to make the invisible visible for corporate presence, visualization, and problem‐solving
• Problems Solved: Connecting people with remote people, places, and things for observation and/or action in real time; training for processes that are dirty, difficult, dangerous, or expensive in the physical world; hands‐free access to task information for improved enterprise productivity; visualization of what‐if scenarios for the discovery of the most effective solutions to new problems
• Key Access Method: VR, PC, AR
• Contribution to the Wider Metaverse: See list of problems solved, plus incubation zone for hardware to become more suited for mass market audiences

So far, we've been looking exclusively at Metaverse experiences that are targeted at the general public. There's a whole other category that has, in many ways, already advanced beyond this consumer Metaverse: the Metaverse of the workplace, or the enterprise Metaverse. This is the world in which factory workers think nothing of putting on a Hololens to get assistance to complete a task, digital twins are well established, and a high‐resolution VR headset can cost as much as $15,000.

We don't see this Metaverse as easily as we see the consumer Metaverse. One reason for this is that corporations don't make their Metaverse builds available to anyone from the outside, just as companies safeguard their Intranets and do not make them available to the general public. This ...