Information Technology for Management, 11th Edition

Information Technology for Management, 11th Edition

by Efraim Turban, Carol Pollard, Gregory Wood
Released January 2018
Publisher(s): Wiley
ISBN: 9781118890790

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Book description

Information technology is ever-changing, and that means that those who are working, or planning to work, in the field of IT management must always be learning. In the new edition of the acclaimed Information Technology for Management, the latest developments in the real world of IT management are covered in detail thanks to the input of IT managers and practitioners from top companies and organizations from around the world.

Focusing on both the underlying technological developments in the field and the important business drivers performance, growth and sustainability—the text will help students explore and understand the vital importance of IT’s role vis-a-vis the three components of business performance improvement: people, processes, and technology. The book also features a blended learning approach that employs content that is presented visually, textually, and interactively to enable students with different learning styles to easily understand and retain information. Coverage of next technologies is up to date, including cutting-edged technologies, and case studies help to reinforce material in a way that few texts can.

Table of contents

  1. Cover
  2. Title Page
  3. Preface
    1. What’s New in the 11th Edition?
    2. Engaging Students to Assure Learning
    3. Details of New and Enhanced Features of the 11th Edition
    4. Supplemental Materials
  4. Acknowledgments
  5. CHAPTER 1: Disruptive IT Impacts Companies, Competition, and Careers
    1. Introduction
    2. 1.1 Doing Business in the On-Demand Economy
    3. 1.2 Business Process Improvement and Competitive Advantage
    4. 1.3 IT Innovation and Disruption
    5. 1.4 IT and You
    6. Key Terms
    7. Assuring Your Learning
    8. References
  6. CHAPTER 2: Information Systems, IT Architecture, Data Governance, and Cloud Computing
    1. Introduction
    2. 2.1 IS Concepts and Classification
    3. 2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture
    4. 2.3 Information Management and Data Governance
    5. 2.4 Data Centers and Cloud Computing
    6. 2.5 Cloud Services and Virtualization
    7. Key Terms
    8. Assuring Your Learning
    9. References
  7. CHAPTER 3: Data Management, Data Analytics, and Business Intelligence
    1. Introduction
    2. 3.1 Data Management and Database Technologies
    3. 3.2 Centralized and Distributed Database Architectures
    4. 3.3 Data Warehouses
    5. 3.4 Big Data Analytics and Data Discovery
    6. 3.5 Business Intelligence and Electronic Records Management
    7. Key Terms
    8. Assuring Your Learning
    9. References
  8. CHAPTER 4: Networks, Collaborative Technology, and the Internet of Things
    1. Introduction
    2. 4.1 Network Fundamentals
    3. 4.2 Internet Protocols (IP), APIs, and Network Capabilities
    4. 4.3 Mobile Networks and Near-Field Communication
    5. 4.4 Collaborative Technologies and the Internet of Things
    6. Key Terms
    7. Assuring Your Learning
    8. References
  9. CHAPTER 5: Cybersecurity and Risk Management Technology
    1. Introduction
    2. 5.1 The Face and Future of Cyberthreats
    3. 5.2 Cyberattack Targets and Consequences
    4. 5.3 Cyber Risk Management
    5. 5.4 Defending Against Fraud
    6. 5.5 Frameworks, Standards, and Models
    7. Key Terms
    8. Assuring Your Learning
    9. References
  10. CHAPTER 6: Search, Semantic, and Recommendation Technology
    1. Introduction
    2. 6.1 Using Search Technology for Business Success
    3. 6.2 Organic Search and Search Engine Optimization
    4. 6.3 Pay-Per-Click and Paid Search Strategies
    5. 6.4 A Search for Meaning—Semantic Technology
    6. 6.5 Recommendation Engines
    7. Key Terms
    8. Assuring Your Learning
    9. References
  11. CHAPTER 7: Web 2.0 and Social Technology
    1. Introduction
    2. 7.1 Web 2.0—The Social Web
    3. 7.2 Social Networking Services and Communities
    4. 7.3 Engaging Consumers with Blogs and Microblogs
    5. 7.4 Mashups, Social Metrics, and Monitoring Tools
    6. 7.5 Enterprise 2.0: Workplace Collaboration and Knowledge Sharing
    7. Key Terms
    8. Assuring Your Learning
    9. References
  12. CHAPTER 8: Retail, E-commerce, and Mobile Commerce Technology
    1. Introduction
    2. 8.1 Retailing Technology
    3. 8.2 Business-to-Consumer (B2C) E-commerce
    4. 8.3 Business-to-Business (B2B) E-commerce and E-procurement
    5. 8.4 Mobile Commerce
    6. 8.5 Mobile Transactions and Financial Services
    7. Key Terms
    8. Assuring Your Learning
    9. References
  13. CHAPTER 9: Functional Business Systems
    1. Introduction
    2. 9.1 Business Management Systems and Functional Business Systems
    3. 9.2 Production and Operations Management Systems
    4. 9.3 Sales and Marketing Systems
    5. 9.4 Accounting, Finance, and Regulatory Systems
    6. 9.5 Human Resource Systems, Compliance, and Ethics
    7. Key Terms
    8. Assuring Your Learning
    9. References
  14. CHAPTER 10: Enterprise Systems
    1. Introduction
    2. 10.1 Enterprise Systems
    3. 10.2 Enterprise Resource Planning (ERP)
    4. 10.3 Supply Chain Management Systems
    5. 10.4 Customer Relationship Management Systems
    6. 10.5 Enterprise Social Platforms
    7. Key Terms
    8. Assuring Your Learning
    9. References
  15. CHAPTER 11: Data Visualization and Geographic Information Systems
    1. Introduction
    2. 11.1 Data Visualization and Learning
    3. 11.2 Enterprise Data Mashups
    4. 11.3 Digital Dashboards
    5. 11.4 Geographic Information Systems and Geospatial Data
    6. Key Terms
    7. Assuring Your Learning
    8. References
  16. CHAPTER 12: IT Strategy, Sourcing, and Strategic Technology Trends
    1. Introduction
    2. 12.1 IT Strategic Planning
    3. 12.2 Aligning IT with Business Objectives
    4. 12.3 IT Sourcing Strategies
    5. 12.4 Balanced Scorecard
    6. 12.5 Strategic Technology Trends
    7. Key Terms
    8. Assuring Your Learning
    9. References
  17. CHAPTER 13: Systems Development and Project Management
    1. Introduction
    2. 13.1 System Development Life Cycle
    3. 13.2 Systems Development Methodologies
    4. 13.3 Project Management Fundamentals
    5. 13.4 Initiating, Planning, and Executing Projects
    6. 13.5 Monitoring/Controlling and Closing Projects
    7. Key Terms
    8. Assuring Your Learning
    9. References
  18. CHAPTER 14: IT Ethics, Privacy, and Sustainability
    1. Introduction
    2. 14.1 IT Ethics
    3. 14.2 Privacy and Civil Rights
    4. 14.3 Technology Addictions and Focus Management
    5. 14.4 ICT and Sustainable Development
    6. Key Terms
    7. Assuring Your Learning
    8. References
  19. Glossary
  20. Organization Index
  21. Name Index
  22. Author Index
  23. End User License Agreement

Product information

  • Title: Information Technology for Management, 11th Edition
  • Author(s): Efraim Turban, Carol Pollard, Gregory Wood
  • Release date: January 2018
  • Publisher(s): Wiley
  • ISBN: 9781118890790