Chapter 2Positioning for Radical Change
The most critical component of any effort to change culture is positioning the organization and its leaders to create and support the change. When an organization’s leaders understand that leveraging diversity and building a culture of inclusion must be mission critical and that every dimension of the organization will be affected, big questions arise. “How can we make changes of this scope, intensity, and depth?” “Where do we start?” “How can we ensure success?”
In the course of answering these questions, an organization must position the effort so that leaders are leading. People take their cues from those at the top. They watch to see whether leaders believe that they have a stake in the change, ...
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