Improving Business Performance With Lean, Second Edition

Index

Administrative processes

batch processing, 31

definition, 17–18

Allergy testing, 201–202

Alternative work units, 34

American Industrial Revolution, 62

Andon systems, 97–99

Baggage-handling process, 172

Batches, 29–32, 37, 62, 124–125, 137, 139, 144, 169–170, 197, 205, 208, 212–213, 216–217, 225

Bottling process, 190, 196–197

Business case, project charter, 174

Business school rankings applications process, 206–207

Business unit, 166

Calibration time, 156–157

CDCs. See Central distribution centers

Central distribution centers (CDCs), 14–15

Champion, 166

Changeover time

administrative workers, 143

average inventory level, 146

calibration time, 156–157

effects of, 143–147

external, 147

internal, 147

long and shorter, 145–146

with multiple ...