Chapter 2
1. Stretch wrap machines wrap plastic film, much like the plastic wrap used in kitchens, around loose boxes and the pallet on which they are placed so the pallet and the boxes can be handled as a unit. In prior years, banding iron was used for this purpose.
2. Womack and Jones (1996).
3. Pisowicz (2003).
4. Wysocki (2004).
5. Weed (2010).
6. Crosby (1980).
Chapter 4
1. Finney (2006, November 14).
2. Blossom (2011, February 12).
3. See http://mason.wm.edu/faculty/bradley_j/LeanBook for Excel value stream map icons.
4. See http://mason.wm.edu/faculty/bradley_j/LeanBook for PowerPoint value stream map icons.
5. Nakane and Hall (2002); Liker (2004).
6. Spear and Kenagy (2005, August 25).
7. Rosenthal (2007, July 9).
8. Spear and ...
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