5

Collecting Data

If there is anything Daniel had learned over years of giving training, it was the power of a step-by-step approach. He always told his young colleagues, “Break it down into small pieces, go for the step-by-step approach and people will digest it better. Moreover, it gives a lot of structure to the teaching.” Training data collection was no exception to this rule. To ease the conveyance of the knowledge, Daniel crafted a step-by-step approach that he was about to unveil to the trainees.

Task One: Group Forming

Daniel described the first task:

Form groups of four people. The general rule is that each group should include people with different backgrounds. When the work is done on the shop floor, please make sure that ...

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