CHAPTER 2

Unlocking Communication

By Jeremy Smith

Our team is constantly on the hunt for tools and methods to perfect our craft, hone our processes, and create new possibilities with our existing skills. It seems that “new” innovations often result from a small shift in perspective or approach. This chapter explores team communication and how it can be enlightened through the lens of the Enneagram. Understanding the behavior of ourselves and our teammates can help us decipher words and actions into the core intention.

Many systems exist to categorize personality traits and define how individuals process information, make decisions, and get motivated. The Myers-Briggs Type Indicator (MBTI) is an industry standard in counseling, business, and education ...

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