© Copyright IBM Corp. 2009. All rights reserved. ix
Preface
This IBM® Redbooks® publication discusses IBM Tivoli® Netcool® Service
Quality Manager V4.1.1 data mediation development. It is aimed at implementers
and system integrators connecting new data sources that will be managed by
Service Quality Manager.
Data mediation in Service Quality Manager is performed by Perl gateways.
Gateways extract data from vendor specific hardware monitors and prepare the
data to be loaded into the Service Quality Manager application.
The development aspect of data mediation for gateways uses Perl extensively.
The control files or rules are written as Perl subroutines. We discuss the detailed
specifications and processing of these mediation rules.
The team that wrote this book
This book was produced by a team of specialists from around the world working
at the International Technical Support Organization, Austin Center.
Figure 1 Vincent, Randy, Budi, and Alessandra
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