IBM Tivoli Asset Management for IT Portfolio Overview

IBM Tivoli Asset Management for IT Portfolio Overview

by Bart Jacob, Nicholas Ara, Michael Beres, David Boggs, Carmen Ces, Julio Zaima
Released September 2007
Publisher(s): IBM Redbooks
ISBN: None

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Book description

This IBM Redbooks publication provides an overview of the IBM Tivoli Asset Management for IT portfolio. The portfolio is made up of the three primary products, IBM Tivoli Asset Management for IT, IBM Tivoli License Compliance Manager for z/OS, and IBM Tivoli License Compliance Manager.

By using these products together, you can implement a comprehensive IT asset management solution. This book provides a functional overview of each of the products in the portfolio and also provides example scenarios of how they can be used to address IT asset management disciplines.

The IBM Tivoli Asset Management for IT product is a relatively new acquisition. It has its roots in enterprise asset management and has very rich function.

This product will be enhanced and adapted to provide functions specific to IT asset management, such as facilities to handle contract management, full asset life-cycle management, integration with Enterprise Resource Planning (ERP) solutions and much more.

This book introduces the portfolio and describes its current capabilities. Our intention for the future is to provide additional materials for a deeper understanding of best practices for using the portfolio to implement a complete IT asset management solution.

Table of contents

  1. Figures
  2. Tables
  3. Notices
    1. Trademarks
  4. Preface
    1. The team that wrote this book
    2. Become a published author
    3. Comments welcome
  5. Part 1: Introduction to IT Asset Management
  6. Chapter 1: Introduction
    1. 1.1: IBM IT Service Management overview
    2. 1.2: IT Asset Management
      1. Challenges Associated with IT Asset Management
      2. Software Asset Management (1/2)
      3. Software Asset Management (2/2)
      4. ISO/IEC 19770-1 - A New Software Asset Management Standard
    3. 1.3: Summary
  7. Chapter 2: Architecture
    1. 2.1: Solution components
    2. 2.2: Tivoli Asset Management for IT product
    3. 2.3: Tivoli products implementing solution
      1. Tivoli License Compliance Manager (TLCM)
      2. Tivoli License Compliance Manager for z/OS (TLCMz)
      3. Tivoli Asset Compliance Center (TACC)
      4. Integration with the Tivoli Asset Management for IT product
  8. Part 2: IBM Tivoli Asset Management for IT Portfolio products
  9. Chapter 3: IBM Tivoli License Compliance Manager for z/OS
    1. 3.1: Introduction
    2. 3.2: Collecting raw data
      1. Taking an inventory of software data
    3. 3.3: Creating a software product inventory
      1. Identifying products
    4. 3.4: Capturing software use data
    5. 3.5: Generating reports
      1. Generating data for the distributed component of the License Compliance for z/OS
      2. Mainframe server based reports
      3. Exporting data to other tools and programs
      4. Managing software use data from the Monitor
    6. 3.6: Sub-Capacity Reporting Tool
    7. 3.7: Tivoli Asset Compliance Center
      1. Administering and using the Tivoli Asset Compliance Center
      2. Using Tivoli Asset Compliance Center to manage software assets
    8. 3.8: Summary
  10. Chapter 4: IBM Tivoli License Compliance Manager
    1. 4.1: ITLCM overview
      1. Integrity and confidentiality of data
    2. 4.2: Objectives
    3. 4.3: Architecture
      1. ITLCM Infrastructure - Monitoring Components
      2. ITLCM Logical Components (1/2)
      3. ITLCM Logical Components (2/2)
      4. ITLCM Catalog Manager
      5. Roles and Privacy Policies
      6. Support for Procurement Management
      7. Use licenses
      8. Install licenses
      9. Event logging and e-mail notification
      10. Periodic software license audit
  11. Chapter 5: IBM Tivoli Asset Management for IT product
    1. 5.1: Overview
    2. 5.2: Component overview
    3. 5.3: Functional overview
    4. 5.4: Tivoli Asset Management for IT modules
      1. Administration Module
      2. Assets Module
      3. Configuration Module
      4. Contracts Module
      5. Financial Module
      6. Inventory Module
      7. Planning Module
      8. Purchasing Module
      9. Reporting Module
      10. Resources Module
      11. Work Orders Module
      12. Self-Service Module
      13. Security Module
      14. Service Desk Module
      15. Service Management Module
      16. IBM MEA Adapters
    5. 5.5: Summary
  12. Part 3: Asset Management scenarios
  13. Chapter 6: Managing the Asset Management Lifecycle
    1. 6.1: Life cycle phase overview
    2. 6.2: Plan phase
    3. 6.3: Acquire phase
    4. 6.4: Deploy phase
    5. 6.5: Manage phase
    6. 6.6: Dispose phase
    7. 6.7: Reporting of Results
  14. Chapter 7: Contract Management
    1. 7.1: Maximo contract-related applications
    2. 7.2: Escalations and workflow
      1. Workflow Creation
      2. Escalation example
    3. 7.3: Summary
  15. Chapter 8: License Management and Compliance
    1. 8.1: Business challenges of License Management
    2. 8.2: Software Asset Management and License Management
      1. License Management
    3. 8.3: License Management Tools
      1. IBM products for License Management
      2. Defining license models to determine compliance
    4. 8.4: Steady state roles and responsibilities
      1. Business License Management roles and responsibilities
      2. Operational roles and responsibilities
    5. 8.5: Key sets of integrated information and business scenarios
      1. Example business scenarios (1/4)
      2. Example business scenarios (2/4)
      3. Example business scenarios (3/4)
      4. Example business scenarios (4/4)
      5. List of activities and predefined reports available in TACC
      6. Create new license definition in TLCM (1/3)
      7. Create new license definition in TLCM (2/3)
      8. Create new license definition in TLCM (3/3)
      9. Prepare for an Audit
      10. Renewal of a Contract (1/2)
      11. Renewal of a Contract (2/2)
  16. Chapter 9: Integration with Service Desk applications
    1. 9.1: Overview
    2. 9.2: ITIL processes to align IT with business objectives
      1. Two core products generate a single comprehensive view
      2. Integrate ITIL processes with the IT environment
    3. 9.3: Conclusion
  17. Chapter 10: Asset reconciliation
    1. 10.1: Roles
    2. 10.2: Implementation
    3. 10.3: Summary
  18. Chapter 11: Integration with ERP Systems
    1. 11.1: A brief history of ERP
    2. 11.2: Customer Resources and Marketing
    3. 11.3: Data Warehouse
    4. 11.4: Before ERP
    5. 11.5: After ERP
    6. 11.6: Best practices
    7. 11.7: Consulting
      1. Project Reviews
      2. Project Plans
      3. Project Management
    8. 11.8: Implementation
    9. 11.9: Integration Components
      1. Financial Integration (1/2)
      2. Financial Integration (2/2)
    10. 11.10: Enterprise Deployment Scenarios
    11. 11.11: Maximo Enterprise Adapter Summary
  19. Chapter 12: Extending Asset Management for IT: Where we are headed
    1. 12.1: The road ahead
  20. Related publications
    1. IBM Redbooks
    2. Other publications
    3. Online resources
    4. How to get IBM Redbooks
    5. Help from IBM
  21. Index (1/2)
  22. Index (2/2)
  23. Back cover

Product information

  • Title: IBM Tivoli Asset Management for IT Portfolio Overview
  • Author(s): Bart Jacob, Nicholas Ara, Michael Beres, David Boggs, Carmen Ces, Julio Zaima
  • Release date: September 2007
  • Publisher(s): IBM Redbooks
  • ISBN: None