Humility Is the New Smart

9

Leading a NewSmart Organization

In this chapter we turn our focus to the organization of the future and to creating the kind of work environment most conducive to humans excelling at the four SMA Skills and reaching their highest potential in the SMA. To do that requires an organizational system in which the structure, culture, human resource policies, leadership behaviors, measurements, rewards, and processes are aligned seamlessly in a self-reinforcing manner that embraces and encourages the NewSmart + Humility mental model and NewSmart Behaviors. We don’t know what the future will be like. However, based on our work, we believe that the following is more likely than not:

1. The organization of the future will likely look a lot different ...