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When Hierarchy and Unintended Consequences Stifle Humble Leadership

The last three chapters illustrated what can be accomplished when formally appointed or elected senior executives choose to abandon Level 1 bureaucracy. But Humble Leadership is an activity that can happen even in the most rigid bureaucracies when an individual manager or employee sees an opportunity to do something new and better, and decides to act on it. We see Humble Leadership in many organizations when an individual manager chooses to treat his or her colleagues, direct reports, and even the boss in a more personal Level 2 manner. We see many managers who have discovered the power of Level 2 relationships running effective meetings, building strong teams, and launching ...

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