Notes
1. Edgar H. Schein, Process Consultation Revisited (Englewood Cliffs, NJ: Prentice-Hall, 1999).
2. Edgar H. Schein, Helping: How to Offer, Give, and Receive Help (San Francisco: Berrett-Kohler, 2009).
3. For this example the gender of the characters reflects the current situation in medicine and is thus intended to reflect current reality rather than what might be desirable.
4. Edgar H. Schein, Helping: How to Offer, Give, and Receive Help (San Francisco: Berrett-Koehler, 2009).
5. Edgar H. Schein, Organizational Culture and Leadership, 4th ed. (San Francisco: Jossey-Bass, 2010).
6. Stephen Potter, Gamesmanship (New York: Holt, 1951) and One-Upmanship (New York: Holt, 1952).
7. A. C. Edmondson, Teaming: How Organizations Learn, Innovate, ...
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