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HR AS A STRATEGIC PARTNER

The Measurement Challenge

How can we ensure that HR is at the table—and not on the table?

AS YOU BEGIN TO READ THIS BOOK, take a moment to reflect on your firm’s human resources “architecture”—the sum of the HR function, the broader HR system, and the resulting employee behaviors. Why are these three features important? How does the HR architecture help your company to excel in the marketplace?

If your organization is like most, you’re probably finding it difficult to answer these questions. In our experience, many HR management teams have a well-developed vision of their department’s strategic value (at least from the perspective of HR), but the CEO and senior line managers are at best skeptical of HR’s role in the ...

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