4L-E-A-P: A New Organizational Culture Framework for Knowledge-Intensive Organizations

Vishal Gupta and Neena Gopalan

Introduction

Knowledge work refers to knowledge exploration, acquisition and exploitation that are central for developing and maintaining an organization’s competitive advantage. Today’s organizations are facing unprecedented uncertainties and disruptions. To be resilient and successful, organizations need to make significant efforts to inspire and sustain innovative efforts of their workforce, and especially among knowledge workers – employees who have to think to innovate continuously in their work. Knowledge workers have jobs across occupations, industries and sectors that need people who think proactively, among others, ...

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