CHAPTER 1

Employee Skills

There is a disconnect between the skills that employees have and the skills that are needed by an organization to stay ahead of their competition and continue to thrive in the changing world of work. Many reports explore the shortage of employees’ skills or the earlier-said disconnect. Reports on the Great Resignation* and Great Reshuffle only bolster this trend. The Great Resignation and Great Reshuffle are two related phenomena that have emerged in response to changes in the world of work, especially during the COVID-19 pandemic. With the labor market becoming increasingly tighter, these changes generate a great challenge.

For generations, we have experienced growth in the labor market, but this era of growth is over. ...

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