How: Why How We Do Anything Means Everything, Expanded Edition

Notes

PREFACE

1. Norimitsu Onishi, “Making Honesty a Policy in Indonesia Cafes,” New York Times, June 15, 2009.

2. Stephen Linaweaver, Michael Keating, and Brad Bate, “Conspicuous, but Not Consuming,” Good, June 20, 2009.

3. AFP profile of Vicente del Bosque, 2010.

4. Michael Eisen, “A New Look: Head Coach Tom Coughlin Has Changed His Ways in 2008,” Giants.com, January 30, 2008.

5. John Tierney, “How Happy Are You? In a Boston Suburb, It's a Census Question,” New York Times, May 2, 2011.

PROLOGUE: Making Waves

1. George M. Henderson, interview, 2005.

2. I. Farkas et al., “Mexican Waves in an Excitable Medium,” Nature 419 (September 12, 2002).

3. Ibid.

PART ONE How We Have Been, How We Have Changed

1. J. Madeleine Nash, “Fertile Minds,” Time, February 3, 1997.

2. Netscape, “Netscape Communications Offers New Network Navigator Free on the Internet,” news release, October 13, 1994.

Chapter 1 From Land to Information

1. “Revision Summaries: The Hundred Years’ War—1337–1453,” Arnold House School, www.arnoldhouse.co.uk/site/pub/Pupils/history/history_rs_100yearswar.html.

2. “The Queen at 80,” CBC News, April 20, 2006.

3. Adam Smith, The Wealth of Nations (New York: Bantam Classics, 2003).

4. Daniel Gross, “In Praise of Bubbles,” Wired, February 2006.

5. “Google Company Overview,” www.google.com/corporate/.

6. Thomas L. Friedman, The World Is Flat: A Brief History of the Twenty-First Century (New York: Farrar Straus and Giroux, 2006).

7. In the interest of transparency and full ...