Falconer Mitchell and Hanne Nørreklit
Understanding how managers take successful actions is a prerequisite for explaining and providing guidance on how successful management performance can be achieved. This text has shown how a particular philosophy of human action taking can fulfill this basic role. It has demonstrated that the managerial processes underlying successful practice can be identified and used to provide the guidance that can lead to successful management that can also be improved over time. Managerial action is founded on the four key dimensions of the reality of the “world” in which the manager operates: facts, action possibilities, values to be attained, and communication. The success of managerial action ...
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