How to Succeed with People, 2nd Edition

How to Succeed with People, 2nd Edition

by Paul McGee
Released April 2024
Publisher(s): Capstone
ISBN: 9781394233069

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Book description

Take your people skills to the next level with this easy-to-follow, step-by-step guide

Let’s face it. If you want any sort of success in life, you’re going to have to deal with other people at some point. It’s also the only way to make friends, meet new colleagues, and even find your special someone. So, why does dealing with other people seem so difficult sometimes?

In the newly revised second edition of How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone, bestselling author and international keynote speaker Paul McGee delivers yet another exciting and inspiring guide to improving your communication skills and transforming how you interact with others. You’ll learn how to get over your dread of social events and create better relationships at work and in life, as well as:

  • Strategies for holding people’s attention when you talk and how to listen and respond appropriately to what others are saying or doing
  • Improve your ability to confront and challenge difficult people in and outside work
  • Develop your skills around how to empathise and support people in tough times


A can’t-miss guide on how to boost your understanding of people and your success in dealing with them, this book is perfect for young professionals, managers, executives and supervisors. How to Succeed With People will also prove invaluable in helping your relationships outside of work - from dating to parenting, and from motivating others to difficult conversations. With this book, you can have immediate and actionable advice at your fingertips.

Table of contents

  1. Cover
  2. Table of Contents
  3. Title Page
  4. Copyright
  5. Dedication
  6. What's the big deal about this people stuff?
    1. What does success mean to you?
  7. Let's Set the Scene
    1. Why is the book written the way it is?
  8. Section One: Stop, Understand
    1. People can't be fixed
    2. The mystery of history (Part 1)
      1. Is history always a big deal?
      2. 1. Age
      3. 2. Previous experiences
      4. Note
    3. The mystery of history (Part 2)
      1. 3. The pandemic
      2. 4. A previous work culture
      3. 5. Upbringing
      4. What this means for you
      5. So, what could help?
      6. Note
    4. Most people suffer from S.A.D.S.
    5. Some people are lightbulbs
    6. Why intelligent people do stupid things
    7. You get what you tolerate
    8. Why change is complicated
      1. Do we really hate change?
      2. Why is change a challenge to people?
      3. Five reasons for resistance
      4. 5. Previous experiences of change.
    9. Humiliation is for amateurs
    10. Being nice won't always work
    11. It takes two to tango
    12. No investment, no return
  9. Section Two: Move On
    1. Have realistic expectations
    2. Let sleeping dogs lie … sometimes
    3. Check out your attitude
    4. Be willing to be wrong
    5. Don't treat people as you want to be treated
    6. How to make change a success
      1. Five ways to make change a success
    7. Four killer questions you have to ask yourself
      1. 1. What's going on in their world at the moment?
      2. 2. What's important to them at this time?
      3. 3. Am I listening to understand or listening to defend?
      4. 4. Have I clearly communicated my perspective?
    8. How to make criticism count … not crucify
    9. Work out why they're whinging
      1. 1. Some people are miserable by nature
      2. 2. A lack of self‐confidence
      3. 3. A perceived sense of injustice
    10. How to make people feel S.P.E.C.I.A.L. (PART 1)
      1. 1. Serve
      2. 2. Personalized
      3. 3. Encourage
    11. How to make people feel S.P.E.C.I.A.L. (PART 2)
      1. 4. Courtesy
      2. 5. Interest
      3. 6. Appreciation
      4. 7. Listen
    12. How to pick people up when they're feeling down
      1. 1. It's OK to not feel OK
      2. 2. Reframe failure
      3. 3. Look for the positives
      4. 4. Go for quick wins
      5. 5. Change location
    13. How to talk so people listen
      1. 1. Drowning people in detail
      2. 2. Failing to make your message relevant to your audience
      3. 3. Focusing on facts and forgetting the feelings
      4. 1. Recognize their reality
      5. 2. Remember the 90/90 rule
      6. 3. Begin with the end in mind
      7. 4. Point out the pain before providing the prescription
      8. 5. Invest in yourself
  10. The ball's in your court
    1. How to succeed with people
  11. About Paul McGee
  12. More Books by Paul McGee
  13. Index
  14. End User License Agreement

Product information

  • Title: How to Succeed with People, 2nd Edition
  • Author(s): Paul McGee
  • Release date: April 2024
  • Publisher(s): Capstone
  • ISBN: 9781394233069