References
Introduction
- 1. Colella P 2021, ‘Little Italian girl talking with her hands’ [video], YouTube, youtube.com/watch?v=Z5wAWyqDrnc.
- 2. Winerman L 2005, ‘The mind's mirror’, Monitor on Psychology, vol 36, no 9, p 48.
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- 4. Cialdini R 2006, Influence: The psychology of persuasion, Harper Business.
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Chapter 3
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Part II
- 9. Murch G 2016, Fixing feedback, Wiley.
Chapter 4
- 10. Cialdini R 2006, Influence: The psychology of persuasion, Harper Business.
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- 14. Gilbert E, 2010, ‘Your elusive creative genius’ [video], YouTube, youtube.com/watch?v=86x‐u‐tz0MA.
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