Chapter . Learning Environments

Sometimes it's just as important to know why Johnny can read—especially when Johnny is on your payroll. Nationwide, employers spend $55.3 billion a year on training. Nearly half of that is spent on direct training costs while the other half is attributable to indirect costs, including wages, salaries, and fringe benefits. So, it is hardly surprising that employers and in-house training departments are trying to discover the most effective, cost-efficient ways of improving their workforce. As a result, it is no longer enough to know why training fails; the question is why and how does it succeed?

Some major corporations and industrial pioneers have built their own multimillion dollar training facilities and designed ...

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