Quiz: How do You Naturally Handle Conflict?
To learn how to manage conflict effectively, it’s a good idea to understand how you personally handle conflict. Are you a conflict avoider? Are you uncompromising in dealing with conflict? Do you roll over in the face of conflict? Taking the following quiz will help you answer these questions.
Directions: Read the statements in Figure 5–1 and then circle only the numbers next to the questions that describe how you handle conflict. For instance, if you agree with the first statement in the survey, circle both numbers to the right of the question (1 and 1). When you’re finished, add up all the circled numbers under “concern for people” and divide that number by the number of questions you agreed with. ...
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