Baseline indicator improvement chart, 89–90
Batching and blocking
task identification
15-minute incremental time analysis, 46–47
detailed way, 45
Cash flow forecasting, 133–134
Client value drivers identification, 123
Comparative pricing, 30
Competitive advantage
internal strengths and weaknesses, 26–27
pricing advantage
comparative pricing, 30
premium pricing, 29
underpricing, 29
Critical issues, 23
Customer relationship management, 83, 107
Customer-centric approach, 105–107
Decision makers and influencers, 99–100
Delegation, ...
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