9Role of hospitality and leisure managers in enterprise architecture, technology sourcing, data analytics, and data management
Introduction
This chapter puts a spotlight on three capabilities that we contend are the most important building blocks for operating and competing as a digital business, besides people. The first, enterprise architecture management, relates to how the organization’s technology infrastructure, information/data, and business processes are and should be configured. The second, technology sourcing, relates to how an organization goes about finding, choosing, and procuring the technologies and related services to be added as components of its enterprise architecture. The third, data management and data analytics, relates ...
