19 Make Them Feel Important
Imagine that every person in your company is wearing a sign around his or her neck, all day long, that says “Make me feel important.”
In every interaction with every single person, you should respond to this basic human request. You should always be looking for ways to make people feel important and valuable as parts of your team.
You can practice four key behaviors every day to raise people’s self-esteem and make them feel more important and valuable. They all begin with the letter A.
The first A stands for appreciation. Take every opportunity to thank each person for everything that she does, small or large, in carrying out her duties. Every time you say “thank you” to a person, her self-esteem goes up. She feels ...
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