Force 4: Employee Engagement. Employee engagement is an issue that attracts a tremendous amount of management attention and many resources. The challenge is to make sure employees are actively engaged in their work so that productivity is enhanced, quality is increased, and they stay with the organization. This involves not only the nature of the work itself but the why of the work and the how of the work. This focuses on the different projects and processes designed to improve job engagement. It also involves where and when the work is accomplished. There is a trend toward more alternative work solutions, including allowing employees to work at home in many settings. ...
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