CHAPTER FIVE

Do They Trust You Enough?

Images Do they trust you enough? We hope the answer is yes.

Some people said we could skip this chapter, that everyone already knows about this. Others said that trust has nothing to do with stay interviews. Still others said that this book would be incomplete without a trust chapter. We’re with them!

We’ve noticed that trust has everything to do with stay interviews. In fact, trust (actually lack of trust) is often the “elephant in the room.” No one wants to really talk about it or recognize it, so we talk over it, under it, around it. Ultimately, though, the elephant is in the way, so we have to acknowledge it. ...

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