Hearing the Voice of the Shingo Principles

7Seek Perfection

The goal must be to permanently embed the mindset and skills of continuous improvement deeper into every element of every organization in every industry and make them sustainable over the long term.

Continuous Improvement

For those of you with experience in what is often called “Continuous Improvement” this chapter and the next few will have a familiar ring. For readers not yet exposed to Lean, Total Quality Management, Just-in-Time, Six Sigma, etc. do not fear. This may actually be easier for you in that you have less to unlearn and may be more open to hear the voice of the five principles covered in these four chapters and are less likely to get hooked on the tools associated with them.

It helps to think of continuous ...