Acknowledgments
My thanks go out to the countless, incredible people who have served as role models for me over many years. Their patience, support and belief in me have been a continual source of inspiration for personal growth.
I am deeply grateful for the many companies that have allowed me to become a part of their operations in some small way. When they asked for feedback I appreciate their willingness to be vulnerable so that I could express my observations without censorship.
To Margo, my wonderful wife of 44 years, goes my deepest love and appreciation. She never let me give up on my desire for many years to write this book. She never once let the project get too far on to the back burner. When I returned full of great stories from an ...
Get Hearing the Voice of the Shingo Principles now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
