3.1. The Saga of "No Toes," the Gunslinger
The CEO of a regional financial services organization retained a headhunter and hired a new chief operating officer who had a reputation as a "tough, take-no-prisoners" turnaround expert. At the bank, his initial nickname was "Gunslinger," but later in his reign, because he made quick decisions without consulting others or adequate data, he was more frequently called "No Toes." Figuratively speaking, he would approach problems in a "ready-fire-aim" sequence, pulling the trigger before drawing his gun from its holster, thus blowing off his toes.
The bank was in bad shape when he arrived. It was internally focused, overbureaucratized, and overstaffed, and it had made too many bad credit decisions. If ...
Get Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
