Chapter 10. Communications management: Getting the word out
Communications management is about keeping everybody in the loop. Have you ever tried talking to someone in a really loud, crowded room? That’s what running a project is like if you don’t get a handle on communications. Luckily, there’s Communications Management, which is the knowledge area that gets everyone talking about the work that’s being done, so that they all stay on the same page. That way, everyone has the information they need to resolve any issues and keep the project moving forward.
Party at the Head First Lounge!
Jeff and Charles want to launch their new retro 1970s-style Head First Lounge, and they’re planning a party for the grand opening. They’re thinking of all of the things they need to arrange: the DJ, the hors d’oeuvres, the drinks, hula dancing. They need to start contacting caterers, DJs, and suppliers to make sure it all goes off without a hitch.
But something’s not right
When Jeff called the caterer and the DJ to request everything he wanted for the party, his old staticky phone made it hard for everybody to understand what he was asking. Sometimes their taste for retro furniture can make things a little difficult.
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