Book description
A set of guides for understanding, using, and managing your emotions.
Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion.
This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across.
You’ll learn how to:
- Monitor and channel your moods and reactions
- Determine your emotional intelligence strengths and weaknesses
- Deal with difficult people
- Understand when to resolve a conflict head-on--and when to let it go
- Influence others across the organization
- Build supportive alliances with coworkers and colleagues
- Handle workplace stress in productive ways
Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Table of contents
- Compilation Contents
-
HBR Guide to Emotional Intelligence by Harvard Business Review
- What You’ll Learn
- Contents
- Section One: What Is Emotional Intelligence?
- Section Two: Self-Awareness: Understand Your Emotions, Know Your Behaviors
- Section Three: Manage Your Emotions
- Section Four: Everyday Emotional Intelligence
- Section Five: Dealing with Difficult People
- Section Six: Understand Empathy
- Section Seven: Build Your Resilience
- Section Eight: Developing Emotional Intelligence on Your Team
- Index
- HBR Guide to Office Politics by Karen Dillon
- HBR Guide to Dealing with Conflict by Amy Gallo
- HBR Guide to Managing Stress at Work by Harvard Business Review
-
HBR Guide to Managing Up and Across by Harvard Business Review
- What You'll Learn
- Contents
-
Section 1: Managing Up
- Managing Your Boss
- Winning Over Your New Boss
- Steps for Presenting Problems or Opportunities to Your Boss
- Manage Up with Your Mentor's Guidance
- Change the Way You Persuade
- Get to Know Your Boss's Boss
- How to Make Your Boss Look Good--Without Becoming a Sycophant
- Stop Being Micromanaged
- Dealing with Your Incompetent Boss
- Coping with a Conflict-Averse Boss
- How to Give Your Boss Feedback
- Managing Multiple Bosses
-
Section 2: Managing Across
- What Makes a Leader?
- The Discipline of Teams
- Managing Remote Relationships
- A Smarter Way to Network
- How to Deal with Office Politics
- Make Your Enemies Your Allies
- The Necessary Art of Persuasion
- Three Ways Not to Persuade
- Harnessing the Science of Persuasion
- How to Get Your Colleagues' Attention
- Collaborating Across Generations
- When the Direct Approach Backfires, Try Indirect Influence
- Index
Product information
- Title: HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series)
- Author(s):
- Release date: November 2017
- Publisher(s): Harvard Business Review Press
- ISBN: 9781633694187
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