CHAPTER 1

Three Questions About AI That Every Employee Should Be Able to Answer

by Emma Martinho-Truswell

Articles about artificial intelligence often begin with an intention to shock readers, referencing classic works of science fiction or alarming statistics about impending job losses. But I think we get closer to the heart of AI today when we think about small and mundane ways in which AI makes work just a little easier. And it’s not necessarily the AI experts in your organization who will identify these mundane problems that AI can help solve. Instead, employees throughout the organization will be able to spot the low-hanging fruit through which AI could make your organization more efficient. But only if they know what AI is capable of doing ...

Get HBR Guide to AI Basics for Managers now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.