CHAPTER 27

Rules for Designing an Inspiring Workplace

by Sally Augustin

Good design has a powerful influence on how people think and behave. As today’s companies wake up to the value of workers who are truly engaged in their work—a clear case of trying to encourage certain ways of thinking and behaving—they should probably be paying far more attention to place design. Few things are more instrumental in boosting—or diminishing—levels of employee engagement.

Environmental psychologists are the design mavens of the scientific world. We’re the folks who examine how sensory experiences, psychosocial factors such as needing a territory, and basic psychological drives like having control over our physical environment, interact with personality and ...

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