Chapter 1: A Brief Introduction to Salesforce

We will start our journey through the Salesforce platform customization with a quick overview of the history of the company, by highlighting the key milestones across its 20+ years of life.

Then, we'll briefly see what's inside the platform and how it works, describing the multitenant architecture that lets multiple Salesforce customers be located on the same physical servers without harming one another this is the core of how Salesforce works and the reason of its successfully scalable and reliable architecture.

As this is a learning book, we'll also have a look at Trailhead, the fantastic learning platform that's rapidly becoming a founding brick of Salesforce knowledge-sharing philosophy. At the ...

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