Chapter 13The Role of the Turnaround Leader

Many turnaround situations involve a leader who is exhibiting a behavior that creates a wall between the company and progress, frustrating any activities that might correct the company’s path and bring about growth. Whether you are that leader or an investor, board member, or other conservator, you must realize that turnaround begins at the top.

A Look at the Leader: Five Impediments to Turnaround and Growth

1. Pride

Unhealthy levels of pride contribute to a leader’s failure to give credit to others when appropriate, or to an unwillingness to listen to customers, employees, and others, when their input would help the business. Pride can manifest itself as an inability to share even an emotional ownership ...

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