24 Communication in Human-AI Teaming

Wen Duan, Nathan McNeese, and Rui Zhang

DOI: 10.4324/9781003227458-27

Chapter Objectives

  • Gain insights into where the state-of-the-science stands with regard to communication in human-AI teaming.

  • Learn about the communication behaviors afforded by the current state-of-the-art AI technology and studied in HAT research.

  • Learn about how the communication behaviors commonly studied in HAT research impact team processes and outcomes.

Introduction

As artificial intelligence (AI) and machine learning (ML) mature, AI agents are gradually integrated into teams to assist or collaborate with humans in joint task completion, resulting in a concept called human-AI teaming (HAT) (McNeese et al., 2018). In HATs, ...

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