Great Mondays: How to Design a Company Culture Employees Love

CHAPTER 6

If you’ve ever had to work with another human, you know good relationships make for good work. And while these bonds don’t guarantee success, you can be sure it ain’t happening without them. Think of relationships as connective tissue; without them businesses would just be a pile of old laptops and ergo chairs. Rituals are the activities that build and strengthen relationships. The more organizations grow, the more they need rituals.

In a modestly-sized organization, a small group of individuals rely on one another to get work done, ...